Frequently Asked Questions

General Questions

01. What makes Socotra Health supplements Unique?

Our supplements stand out due to their high quality and formulation. Carefully selected by licensed pharmacists for purity and safety, our focus is to target and support immune health, athletic performance, and holistic wellness.

02. Where does Socotra Health manufacture its supplements?

We partner with a leading U.S. supplement manufacturer, renowned for their safety protocols and over five decades of industry leadership. They manufacture our regular and custom line of vitamins and supplements to our exact specifications, ensuring top quality.

03. Do we manufacture our supplements in-house?

No, we do not manufacture any products in-house or do any repacking. We work with one of the highest quality, fully-certified manufacturers in the USA to custom produce our supplements to our very exact specifications. We do what we do best, they do what they do best, the result is a great product.

04. How to choose the right supplement for you?

To select the right supplement, first identify your health goals, like boosting immunity, enhancing athletic performance, or improving wellness. We detail each product’s benefits, ingredients, and usage. For specific health concerns, consult a healthcare professional before starting any new supplement. Visit our products section for more information.

04. Are there any side effects associated with your supplements?

Our supplements, made with high-quality, natural ingredients, are generally well-tolerated. Always read the label and follow the recommended dosage. If you experience adverse effects, stop using the product and consult a healthcare professional.

05. Can I take multiple supplements at the same time?

Often, our supplements are designed to work in synergy. However, it’s essential to review each product’s label for specific instructions or contraindications. Moreover, if you’re considering multiple supplements, especially alongside medications or for existing health conditions, seeking advice from a healthcare professional is always a wise decision.

06. Where does the name Socotra Health come from?

Socotra Health, inspired by the extraordinary island of Socotra, known for its unique biodiversity and untouched natural beauty. Just as the island is home to rare plants and trees found nowhere else on Earth, Socotra Health aims to harness the pure power of natural ingredients to promote wellness.

Purchase and Order Questions

01. Free Shipping?

We would love to offer free shipping, however due to the higher costs associated with shipping at the moment we decided to charge only $4.95 for standard shipping. Even many times the cost would exceed that, we really just want to help our customer base. If you purchase over $50 in products we would gladly be able to offer free shipping !

02. Money Back Guarantee?

Money Guarantee ensures that you will receive your full purchase price back if you are not satisfied with your purchase.

03. Flexible Payment?

Flexible payment options allow customers to choose from a variety of payment methods, including credit cards, and other online payment services.

04. How can I place an order?

Placing an order is quick and easy. Simply browse our online store, select the products you desire, and add them to your cart. Proceed to the checkout process, where you will provide your shipping and payment details. Once your order is confirmed, we will take care of the rest.

05. What payment methods do you accept?

We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment platforms. Rest assured that your payment information is protected and encrypted for a secure transaction.

06. How long will it take to receive my order?

We strive to process and ship orders as quickly as possible. After your order is placed, please allow 1-2 business days for processing. Shipping times may vary depending on your location and the shipping method selected at checkout. You can find more information about estimated delivery times on our website or contact our support team for specific inquiries.